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AFFILIATES
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CONTENT >
Why buy? < Back


Fortuna and Virtu Ltd IS A SUPPORTER OF GET SAFE ONLINE – A Trusted Internet Authority

Get Safe Online protects you, the consumer, continuously monitoring and delivering advice on safety on the internet.

Please click here to see more information on get safe online.


SECURE ONLINE PAYMENTS – To Protect Your Money

SecureTrading is the UK's leading independent internet Payment Service Provider (PSP). They have over 10 years’ experience processing secure online payments and are PCI DSS Level 1 accredited. This means that your online security is in the best of hands.


Please click here to see securetrading site.


LOW SHIPPING RATES – So You Pay Less

Orders to the UK £6.00 per order - Courier or Royal Mail (standard delivery depending on weight)
Orders to the UK £9.00 per order – Insured Delivery. Courier or Royal Mail (standard delivery depending on weight)
All Orders to the EU £12.00 per order - Courier or Royal Mail (standard delivery depending on weight)
All Orders to the US & Worldwide £20.00 per order – Courier or Royal Mail (standard delivery depending on weight)



DISCREET DELIVERY –Your Privacy Is Very Important To Us

The Bondage name or logo will not show on any of the packaging. Plain and discreet packaging will be used for all orders.

We simply use our street address, 2 Tavistock Place, Plymouth, Devon PL4 8AU, in case of non-delivery and packages being returned to us.


DISCREET BILLING – To Protect Your Privacy

Your credit card statement will show only the name ‘Fortuna WB’. Cheques made payable to 'Fortuna and Virtu Ltd'.


YOUR PERSONAL DETAILS – They Stay With Us

We only use your personal information to process your order and to send you the goods We never share your personal information with others apart from courier companies to arrange delivery of your goods and Secure Trading and our bank to process your payment.

We only send you mail to confirm your order or if you specifically ask us to send you mail.



NO QUIBBLES RETURNS POLICY – Fair and Square

Any non-faulty items can be returned within 10 days (UK) and 14 days (elsewhere) for an exchange (subject to postage). If the item is faulty, we will cover postage paid in sending it back to us – but you must send it back within the 10 / 14 days. If it's not faulty, you pay for it to be sent back to us (costs of reposting a replacement item will be charged). For more details on our returns policy please look a little further down this information section.


PRICES & QUALITY OF OUR PRODUCTS – Best Value For You

We have over 20 material suppliers whom we monitor diligently. We chose only the best quality at sensible prices and monitor our competition closely, to make sure you get the best quality at the best price.


OUR SERVICE TO YOU – Only The Best Will Do

The minute you place an order with us you have put your faith and trust in us. We understand this and therefore we see it as our duty to give you the best service possible. We aim to please and keep you satisfied – not just with our products! With our service too!


FEEDBACK - Because Your Opinion Counts

If you are a happy customer – Please let us know! We like to know what makes you tick. If you think there are things that we could do better we would also like to know? We are constantly looking for ways to improve our service to you.


WHAT OUR CUSTOMERS SAY


T and I had a ball rolling about in oil covered latex on our holidays and love you for making our dreams come true. S&T, London xxxxxxx
24 HOUR FREEPHONE HOTLINE 0800 783 1194 (UK only) +44(0)1752 221415 (Outside UK)
All parcels discreetly packaged for your privacy. Credit card statement will state "Fortuna and Virtu Ltd" as the company.